The confusion this page exists to fix
Grok is unusual among AI assistants: two different subscriptions from two different companies unlock it, and they know nothing about each other.
- SuperGrok is xAI's own subscription, bought on grok.com or inside the standalone Grok app. It exists purely to give you more Grok: higher limits and the heavier modes.
- X Premium and Premium+ are subscriptions to the X platform that include Grok access alongside the platform features. They are billed by X, on their own price and their own renewal date.
Both can be active at once, and that is exactly how people end up paying twice for the same assistant. If you have ever "cancelled Grok" and watched a charge arrive anyway, the odds are you cancelled one of the two and the other kept renewing.
So before touching any cancel button, look at your receipts or card statement and name what you are actually paying for: a charge referencing xAI or grok.com, a charge from X, a receipt from Apple, a receipt from Google Play, or more than one of these. Each one has its own door, covered below.
Cancel SuperGrok on the web (billed by xAI)
- Go to grok.com and sign in with the account that is being charged.
- Open your account settings from the profile menu.
- Find the subscription section showing your SuperGrok plan.
- Choose manage, which opens a billing portal hosted by the payment provider, and select the cancel option there.
- Confirm, then check the panel shows an end date rather than a renewal date.
The exact menu wording shifts as the product updates, but the structure holds: profile, settings, subscription, manage, cancel. If the billing portal will not load, try another browser or disable extensions that block third party scripts.
Keep the confirmation email until the end date passes. If you were charged through the standalone Grok app on a phone rather than the website, the store method below is your route instead.
Cancel a store-billed Grok subscription (Apple or Google)
Subscriptions started inside an iPhone or Android app are managed entirely by the store, and deleting the app changes nothing about the billing.
On iPhone or iPad: open the iOS Settings app, tap your name, tap Subscriptions, select the Grok or X subscription in the list, and tap Cancel Subscription.
On Android: open the Google Play Store, tap your profile icon, choose Payments and subscriptions, then Subscriptions, select the entry, and tap Cancel subscription.
If nothing Grok-related appears in the store list, the store is not billing you: go back to the receipts and use the grok.com or X route instead.
What happens after you cancel, and refunds
Access runs to the end of the paid period. Cancelling stops the next charge rather than cutting you off immediately, on every route.
Your conversation history stays on the free tier, and free Grok access with lower limits remains available. Deleting an account, on grok.com or on X, is a separate and permanent action; do not use it as a cancellation shortcut while a store subscription is active, because store billing lives outside the account and keeps renewing.
Refunds follow the usual subscription rules: normally not prorated, worth requesting only for charges after a cancellation, surprise renewals caught quickly, store purchases disputed at reportaproblem.apple.com or in Play Store order history, and EU or UK withdrawal rights. The playbook with template wording is in the AI subscription refunds guide.
And the audit question that saves the most money: if you were paying for Grok twice, what else in your AI stack overlaps? The savings calculator answers that in two minutes, and Whizi vs Grok shows what one consolidated plan covers, Grok included, alongside GPT, Claude, Gemini, and DeepSeek.
- Name the subscription first: SuperGrok from xAI, X Premium from X, or a store-billed version of either
- Check your card statement for more than one Grok-related charge before assuming there is only one
- Cancel in the place that billed you, since the other services cannot do it for you
- Confirm an end date replaced the renewal date, and keep the confirmation email
- Audit the rest of your AI subscriptions while you are at it
Frequently asked questions
What is the difference between SuperGrok and X Premium?
SuperGrok is xAI's own subscription bought on grok.com or in the Grok app, and it only buys more Grok. X Premium is a subscription to the X platform that includes Grok access among its features and is billed by X. They are separate products with separate bills.
I cancelled Grok but I am still being charged. Why?
Almost always because two subscriptions were active: a SuperGrok plan and an X Premium plan, or a web subscription plus a store-billed one. Check your card statement for the source of the remaining charge and cancel on that route.
Do I lose my Grok chats when I cancel?
No. Cancelling downgrades you to the free tier and your history stays. Deleting the account is a separate, permanent action.
Does deleting the Grok app or the X app stop the billing?
No. Store subscriptions keep renewing after an app is deleted, and web subscriptions are unaffected by apps entirely. Cancel in the store or on the website that billed you.
Can I keep using Grok for free after cancelling?
Yes, within the free limits. Free Grok access exists with lower usage caps, and your history remains available.
Is there a way to keep Grok without a separate subscription for it?
If you want Grok alongside other models rather than on its own bill, a multi-model workspace covers that: Whizi includes Grok together with GPT, Claude, Gemini, and DeepSeek on one subscription.