Perplexity invoice: 5 steps to download it, and why Pro invoices cannot be edited

Where is my Perplexity invoice?

Perplexity's billing FAQ for Pro subscribers, last modified on 8 September 2026, lists five steps, and the first three are also its route to cancel:

1. Go to the Perplexity home page and sign in.
2. Click your profile icon and choose Account.
3. Under Subscription, click Manage Plan. Perplexity's cancel article calls the same button Manage Subscription.
4. In Invoice History, find the date you need and click it.
5. Click Download Invoice to get a copy.

We're quoting those steps, not our own screen. On 1 September 2026 we opened Settings on a free Perplexity account, where the Your Subscription row shows an Upgrade plan button instead of Manage Plan. Everything past that row comes from Perplexity's help centre. The FAQ is written for Pro. Perplexity's Max article sends web upgrades through that same Subscription section, but it doesn't mention Max invoices. The shortcut perplexity.ai/account/details opened the same Account panel.

Bought Pro inside the iPhone or Android app? Then Invoice History isn't where your paperwork lives. Perplexity's FAQ says app store buyers can get invoices "directly through those channels", meaning Apple or Google. The next section covers each one.

Who issues the receipt depends on where you paid

Perplexity only issues invoices for plans it billed on its own website. Apple, Google and Samsung bill the app store plans, so the receipt sits in that store account. Here's each route as of October 2026.

Apple's list opens on the last 90 days. To reach an older Perplexity charge, Apple says to tap "Last 90 days" and pick another filter, or search for the amount. Google emails an order confirmation to the Google Account that paid. The Galaxy Store route comes from Perplexity's refunds article, last modified on 24 September 2026.

Two Perplexity charges in one month usually mean two subscriptions. Perplexity's Max article says a web Pro subscriber who upgrades in the mobile app gets "a new separate Max subscription in addition to your ongoing Pro subscription." Changing your card in the App Store or Google Play does the same thing. The billing FAQ warns: "Doing so will create a new, separate subscription and you will be charged."

Then you hold an invoice from Perplexity and a receipt from Apple or Google for one month. Cancel the one you don't want where it's billed. How to cancel Perplexity Pro has the web, iPhone and Android steps.

How do you add a company name or VAT ID to a Perplexity invoice?

Perplexity documents no VAT ID or company name field for Pro or Max, so there's no written way to add one. Enterprise is the only plan with a VAT route. On Pro, the details you can change sit under Manage Plan, in Billing and Shipping Information, and they reach future invoices only. That's also where you swap a card. Removing a card from Perplexity covers what that section lets you do and what it doesn't.

Some guides on page one say a VAT ID typed in at checkout prints on Pro invoices. Perplexity doesn't say so in any of the nine billing articles we read on 11 October 2026. Download your next invoice and check it before you send it to finance.

Enterprise is the plan with a written VAT route. Perplexity's Enterprise billing FAQ, last modified on 8 October 2026, says you can add a VAT ID when you create the organization "to enable the VAT reverse-charge mechanism." You can also add it later, in the Enterprise subscription portal.

Can Perplexity change an invoice it already issued?

No, not on Pro, and Perplexity documents no different rule for Max. The billing FAQ puts it in one line: "You can't change or update invoices that have already been created." Details you update now apply to future invoices only. So set the right name and card before the renewal date.

Enterprise gets two exceptions in writing. If an invoice came without the VAT reverse charge applied, Perplexity asks you to get in touch and says it'll help. If the organization is tax exempt, you send proof, and Perplexity says it will send "an updated invoice reflecting this status." Here's how that compares with ChatGPT and Claude, from each vendor's help centre as of October 2026.

OpenAI is the only one of the three consumer apps that will look at an old invoice again. Its billing article has you send support the invoice number and the details you want, with no promise. Anthropic says a Claude receipt can't be reissued at all. The full OpenAI route is in how to get a ChatGPT invoice.

Where are Perplexity Enterprise Pro invoices?

Perplexity Enterprise invoices are in Organization settings, and only an admin or a billing admin can download them. Perplexity's enterprise billing article, last modified on 18 September 2026, lists the route:

1. Go to your Organization settings.
2. Scroll to the Billing section and select Manage Billing.
3. Scroll to Invoice History.
4. Select the invoice you need.
5. Download the receipt or the invoice.

Every seat in one organization lands on one invoice. API Platform credits don't. Perplexity bills those separately. As of October 2026, an Enterprise Pro seat costs $40 a month or $400 a year, which Perplexity calls a discount of about 16.7%. An Enterprise Max seat is $325 a month or $3,250 a year.

Invoice billing is for yearly plans. Perplexity's FAQ asks you to get in touch for it, "annual subscriptions only", and organizations of 250 or more users can ask for white glove invoicing support.

An invoice that didn't shrink after you removed people is normal. Perplexity says removing a member frees the seat but doesn't cut what the organization bought. An admin has to lower the seat count in Billing. That change starts with the next billing period, which on a yearly plan is the next renewal.

Download every invoice before you cancel or delete

Save your Perplexity invoices before you cancel or delete the account. Perplexity's help centre doesn't say whether Invoice History stays open once a plan lapses, and we couldn't test that on a paid account. Its billing FAQ says only that the account "will revert to the free version" when the billing cycle ends.

Deleting is final. The delete modal we opened on 1 September 2026 said all data "will be permanently deleted within 30 days." It doesn't stop the charges, either. Perplexity's cancel article says deleting your account "will not terminate your subscription." Cancel first, download the invoices, then follow how to delete a Perplexity account. For a charge you didn't want, the Perplexity Pro refund guide has the windows by region.