How to get your ChatGPT invoice and receipt, even after you cancel

Where is my ChatGPT invoice?

Your ChatGPT invoice is in Settings, under Billing, in the Transaction history list. We opened it on a ChatGPT account on 8 October 2026, and every past payment sat there as its own row.

1. Click your profile icon and choose Settings.
2. Pick Billing in the left menu. It sits between Voice and Usage.
3. Find Transaction history, the second block under your plan. Each row shows the plan name, the date, the word Paid and the amount. View all opens the older rows.
4. Click the invoice icon on a row. Its label reads "Open invoice from" and the payment date, and it opens a page on invoice.stripe.com.
5. On that page, titled with the seller's name, Invoice and a number (OpenAI OpCo, LLC on our account), choose Download invoice or Download receipt.

The Stripe page also shows the status, Invoice paid, and an Invoice number line. Write that number down. You'll need it if you ever ask OpenAI to fix a name or a tax ID on that invoice.

Take both for an expense report. The invoice is the bill OpenAI issued, and the receipt is the proof it was paid, so a form that asks for proof of payment wants the receipt. On our account, billed in Canadian dollars, the Stripe page named the seller as OpenAI OpCo, LLC. Copy the seller name from your own invoice, not from this page.

Can you still download a ChatGPT invoice after you cancel?

Yes. Cancelling ChatGPT Plus didn't clear Transaction history on the account we checked. On 2 September 2026 its Plus plan was already cancelled, with access running to 7 September. On 8 October, back on the Free plan, Billing still listed the Plus payments. Each row still opened a Stripe page with both download buttons.

That's a month on Free with the paperwork intact. We didn't download the PDFs, so this page doesn't describe what's printed inside them. The buttons were there. The plan card above them read ChatGPT Free.

Deleting the account is a different story. OpenAI says deleted accounts "cannot be reactivated", so you can't sign back in to reach Billing later. Save every invoice you need first, then follow how to delete a ChatGPT account. If you only want the charges to stop, cancel ChatGPT Plus instead. On our account, that kept the invoices.

Why does OpenAI's help article say Account, Payment, Manage?

OpenAI's help article describes an older settings layout. Its article How can I find my past ChatGPT invoices?, read on 8 October 2026, says: "Navigate to your Settings > Account page and click on Payment > Manage". From there it sends you to the Invoice History section of a billing portal.

The account we checked has no Payment row under Account at all. Its invoices live under Billing. OpenAI's own billing article documents both. It gives the Billing tab first, then a second route for anyone who sees "Payment in Account settings".

Your account decides which layout you get. Try Billing first. If your Settings menu has no Billing item, open Account, then Payment, then Manage, and look for Invoice History in the portal that opens. We only saw the first layout.

Who issues the invoice depends on where you paid

OpenAI only issues invoices for plans it billed itself. Its help article puts it plainly: receipts for subscriptions started in the Apple App Store or Google Play "won't appear here; check your app-store purchase history instead." Here's each route as of October 2026.

Apple's list opens on the last 90 days. To reach an older ChatGPT charge, Apple says to tap "Last 90 days" and pick another filter, or search for the amount. Google sends an order confirmation to the Google Account that paid.

On a Business workspace, OpenAI's roles chart gives View invoices in Billing to owners only. Admins can see the plan in Billing, but not the invoices. If a renewal failed and you're hunting for the row that says so, paying for AI when your card is declined covers what to try next.

How do you get a company name or tax ID on a ChatGPT invoice?

To get a company name or tax ID on a ChatGPT invoice, edit Billing information before the next charge. In Settings, then Billing, that block holds a Billing email, a Name and an Address, with an Edit button. OpenAI's billing article says it's also where you add a Tax ID, then Save. The billing email doesn't have to match the email you sign in with.

The catch is timing. OpenAI's wording: "Updating your billing details or Tax ID only affects future invoices. It does not revise invoices that have already been issued." A company name you add today shows up from the next renewal on. Last month's invoice keeps the old name.

For an invoice that's already out, OpenAI has a manual route. Open the chat widget in the Help Center and send the invoice number, what needs to change, and the name, address and Tax ID you want. Support decides. OpenAI's own line is "A reissue is not guaranteed."

That's still more than Anthropic offers. A Claude receipt can't be changed or reissued once it's issued, per Anthropic's help centre. One more warning from OpenAI: a Tax ID it finds invalid "may be removed from system records at any time", and tax may then be charged. On ChatGPT Business, only the owner can change these details, under Workspace settings, then Billing, then Settings, then Edit.

What does a Japanese qualified invoice from OpenAI show?

OpenAI says its qualified invoices carry registration number T3700150133253 and show the tax in yen. OpenAI's JCT article also says OpenAI OpCo, LLC charges 10% Japanese consumption tax on covered services from 1 January 2025. Invoices from before that date weren't updated.

The price itself may stay in US dollars. OpenAI says it can keep showing USD because the service counts as a digital supply from abroad. Its currency article also lists JPY as a billing currency for Japan, so you may see either. An active plan keeps the currency it started in. To switch, you cancel, let the period end and subscribe again. Pro 20X is the exception: while new Pro $200 subscriptions are paused, a cancelled Pro 20X plan can't be bought again.

One date doesn't line up. Japan's National Tax Agency register, checked on 8 October 2026, lists T3700150133253 for OpenAI OpCo, LLC with a registration date of 1 January 2026. That's a year after OpenAI says it began charging the tax. If you plan to claim the input tax credit on a 2025 invoice, check what's printed on it and ask your tax adviser.

Companies on a direct contract, such as Enterprise, are a separate case. OpenAI says they're generally under the reverse charge and aren't charged JCT on the invoice.